Customizations – typically, when this word is being used, it is because there is a need to leverage the Microsoft Dynamics CRM software developer kit (SDK) along with Visual Studio, and do something pretty custom. And, this usually leads to more of an xRM solution. The good news is that the Microsoft Dynamics CRM framework can handle pretty much anything your business needs. The great news is that our team of .Net developers can handle any request you might have.

Like any CRM software available today, Microsoft CRM can be customized to flow with your business. Having one of our consultants work with you to make the product flow with your business can be one of the most important things your company can do to improve the chances of user adoption.

Microsoft CRM can be customized very easily and rapidly. All customizations are completed via the Microsoft Internet Explorer client and can be completed on-site or off-site. Integrating customizations with custom code and workflow rules is very powerful.

Windows Workflow Foundation (WWF)

Microsoft CRM leverages the WWF platform. Windows Workflow Foundation is the programming model, engine and tools for quickly building workflow enabled applications on Windows. It consists of a .NET Framework version 3.0 namespace, an in-process workflow engine, and designers for Visual Studio 2005. Windows Workflow Foundation is available for both client and server versions of Windows. Windows Workflow Foundation includes support for both system workflow and human workflow across a wide range of scenarios including: workflow within line of business applications, user interface page-flow, document-centric workflow, human workflow, composite workflow for service oriented applications, business rule driven workflow and workflow for systems management.

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