We Make CRM Solutions Better

Privacy Policy


xRM provides professional services including, without limitation, software development, and consulting services to private and publicly traded businesses as well as to individuals. This Privacy Statement outlines our general policy and practices for protecting personal information that we collect through our Web site at www.xRM.com and other Web sites (each, a "Site") that we may operate, and which post this Privacy Statement. This Privacy Statement explains the types of information we gather through our Sites, how we use that information, and the rights individuals may exercise in relation to that information.

Other webpages of applicable xRM partners or related entities manage their websites independently and such websites are not the responsibility of xRM. Such websites, as well as other websites that may be linked to this website, are not governed by this Privacy Policy. xRM is not responsible or liable for any acts or omissions of xRM partners or any other member firm of xRM and specifically disclaims any and all responsibility or liability for acts or omissions of xRM partners or any other xRM member firm. We encourage visitors to review each of these other website’s privacy policies before disclosing any personal information. .

By submitting personal information to us, you consent to our use of such personal information in accordance with this Privacy Statement.

Notice, Choice and Use

In order to use this Site, you do not need to submit or provide any personal information. You may voluntarily provide us with personal information. Personal information that you may submit to xRM includes, without limitation, your name, job title, address, email address, credit or debit card information, screen name, telephone and fax number, and other personal information.

Typically, personal information is used in the following circumstances:

xRM does not intend to actively seek sensitive personal information (also known as special category personal data), except for in limited cases in connection with our recruitment or hiring activities. Sensitive personal information includes, without limitation, data related to race or ethnic origin, political opinions, religious or philosophical belief, trade union membership, medical or health information, sex life or sexual orientation or criminal record (including suspected criminal activities). By providing such sensitive personal information, you explicitly consent to xRM’s use of that information in accordance with this Privacy Statement or as otherwise agreed upon at the time of disclosure.

We may use the personal information you submit through the Site for xRM’s business purposes, including without limitation, to manage your requests, to improve the Site or services offered, to process payment, send you administrative information or notices, send you information about our services, events, and other relevant information, and any other purpose stated at the point of collection.

If you apply for job openings through our Sites, we may use the personal information you submit to process and evaluate your application for employment and to communicate with you about employment opportunities. We may also retain and use this information to identify and communicate with you about future potential employment opportunities with us. If we elect to make an offer of employment, this information may become part of the employee file and may be used for other employment and work-related purposes.

Cookies and Similar Technologies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why

Cookie Cookie Name Purpose
HTS Caller ID htscallerid Unique identifier for each shopper per browser that visits the site. This cookie is set when a visitor first visits any page
Basket ID mm5-CR-basket-id Unique identifier for a shopping basket instance for each shopper on the site. This cookie is set when a visitor first visits any page
Customer Session mm5-CR-customer-session Associates a customer account to the user browsing the site. This cookie is set once an anonymous user browsing the site has successfully logged in a customer
Affiliate Session mm5-CR-affiliate-session Associates an affiliate account to the user browsing the site. This cookie is set once an anonymous user browsing the site has successfully logged in an affiliate.
Checkout Session mm5-CR-checkout-session Associates a customer session with a secured checkout session. This cookie is set once the user initiates a checkout of their shopping basket

How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit https://www.consumer.ftc.gov/articles/0042-online-tracking or www.allaboutcookies.org

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Do Not Track Signals

Some Web browsers incorporate a "do-not¬ track" or similar feature that signals to Web sites with which the browser communicates that a visitor does not want to have his or her online activity tracked. As of the Effective Date of this policy, not all browsers offer a "do-not-track" option and "do-not-track" signals are not yet uniform. The Site does not currently respond to "do-not-track" signals or other similar features.

Disclosures and Transfers

xRM may transfer or disclose collected personal information to third-party service providers, subcontractors, xRM partners or member firms, and/or other xRM affiliated companies for the purpose of managing your request, administration and management of the Site, and/or internal business purposes. Personal information may also be transferred to third-party service providers of identity management, credit card payment processing, website hosting and management, data analysis, data backup, and/or security and storage service. Collected personal information may be transferred to third-parties located in other countries. xRM will endeavor to take reasonable steps to ensure that such third-parties will provide adequate privacy protection to your personal information. By using the Site, you explicitly consent to the transfer of such data in accordance with this Privacy Statement and as otherwise set forth on the Site.

Additionally, xRM may disclose personal information to third parties under other circumstances, including, without limitation, the following:

Third-Party Sites and Social Media Applications

The Site may facilitate certain links to third-party websites that are not operated under xRM privacy practices. This Privacy Statement does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any web site or service to which the Site links. The inclusion of a link on the Site does not imply endorsement of the linked site or service by xRM or by our affiliates. xRM encourages you to carefully review each site’s privacy policy before disclosing any personally identifiable information.

This website may also host various blogs, forums, wikis and other social media applications or services that allow you to share content with other users (collectively “Social Media Applications”). Any personal information or other information that you contribute to any Social Media Applications can be read, collected, and used by other users of that Social Media Application over whom we have little or no control. xRM is not responsible for any third party’s use, misuse, or misappropriation of any personal information or other information that you contribute to any Social Media Application.

Data Security

The security of your personal information is important to us. We seek to use reasonable physical, technical, and administrative safeguards to protect the information we process. However, no method of transferring data over the Internet or storing electronic data is completely secure. Therefore, while we strive to use reasonable and appropriate means to protect your personal information, we cannot guarantee absolute security. By using the Site, you acknowledge that the transmission of data over the internet is inherently insecure and assume all risks associated with such transmission. Further, you acknowledge and agree that xRM has no control over the security of data being transmitted over the internet.

Data Integrity

We process personal information only in ways compatible with the purpose for which it was collected, as subsequently authorized by the individual, or as otherwise permitted by applicable law. By using the Site, you acknowledge and agree to be solely responsible for the accuracy and completeness of the information and data that you provide and submit on the Site.

Access and Correction

Depending on your jurisdiction or the jurisdiction in which the data was collected, you may be entitled to request details regarding personal information about you that we are in possession of. In such instances, we may provide you with the ability to submit a request for access, rectification, erasure, request a copy of your personal information, or to restrict or object to further processing.

You are solely responsible for verifying the ongoing accuracy of the personal information submitted through the Site. If you have an inquiry regarding the accuracy of personal information previously submitted, or have a request to modify such information, please contact us using the contact information below. We will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate. We may limit or deny access to personal information where providing such access would be unreasonably burdensome or inappropriate under the circumstances. All requests to access or change personal information will be handled in accordance with applicable legal requirements.

Visitors who choose to register with this Site may correct and update their user profiles or unsubscribe from certain communications at any time. Visitors who would like to access or change their profiles or would like to request a copy of their personal information should contact us at privacy@xRM.com.

Record Retention

We will retain your personal information only for as long as is necessary for the intended purpose, unless a longer retention period is required or permitted by law, regulation, professional standards or our document retention policies.

Merger and Other Business Transitions

In the event xRM goes through a business transition, such as a merger, or the acquisition or sale of a portion of its assets, your personal information may be among the assets transferred.

Privacy Statement Changes

xRM reserves the right to amend or modify this Privacy Statement from time to time, as determined at xRM’s sole discretion, by publishing an update version on the Site. xRM encourages you to periodically review this Privacy Statement. You can access the most current version of this Privacy Statement on the Site.

Children Privacy Protection

This Site is not intentionally designed for or directed at children 13 years of age or younger. It is xRM’s policy to refrain from intentionally and knowingly collect or maintain personally identifiable information about children under the age of 13.


If you no longer wish to receive promotional communications from us, you may at any time request that we discontinue sending you such materials by contacting us using the contact information listed below.

How to Contact Us

Questions, comments or concerns about XRM’s Privacy Statement, Privacy Shield Certification, or data collection and processing practices can be emailed to privacy@xRM.com.