Part of 401(k)’s current success revolves around the freedom they have to focus on their specialty and not worry about anything else. xRM management of their IT infrastructure gives them the continuing ability to do just that.
CH2M Hill implemented an internal help-desk solution using a sophisticated routing engine developed by xRM.com based on Microsoft Dynamics CRM. The new solution, which includes an automated self-help portal, allows help-desk analysts to handle 15% more support tickets monthly.
xRM tailored a recurring service contract to meet Eclectic’s needs, one that worked well for both parties and provided Eclectic with the reliability they were looking for.
A complete redeployment of all servers and workstations was performed. Security concerns were addressed via Active Directory and tight group policies.
Microsoft Dynamics CRM replaced two legacy systems and a complex system of manual processes. A fit gap of about 2% between out-of-the-box CRM capabilities and NYPA core business requirements was bridged by CRM extensions provided by Microsoft Partner, xRM.
xRM designed and implemented a robust and scalable Employee Help Desk solution based on Microsoft Dynamics CRM for the Los Angeles Unified School District, replacing their outdated and overwhelmed system for handling help requests from nearly 70,000 employees.
OUSD contracted xRM to customize Microsoft Dynamics CRM under the direction of OUSD system planners across two projects covering the hiring process for employees, and the contracting process for service providers.
Showtime chose Microsoft Dynamics® CRM as the database management tool for its new gaming division because it needed a system that is both scalable and flexible enough to handle to the explosive potential of a new division, while remaining easy to learn and use.
xRM deployed a powerful new CRM and marketing solution for Productivity Pit Stop based on a partner-hosted model of Microsoft Dynamics CRM integrated with Constant Contact e-mail marketing.
xRM replaced Salesforce.com with Microsoft Dynamics CRM Online, saving Qwest over 30% on subscription costs, and added customizations allowing users to easily schedule automatic sales reports.