Lance McLean – Founder & CEO
Lance is responsible for the “all-up performance” of the company, finding the “x” factor, and bringing his energy and business philosophy to our team. Our standard is 100% accountability and we honor everything we do. Because of that, xRM aspires to attain 100% customer satisfaction. Lance has over 20 years’ experience in the sales force automation industry. Lance maintains strategic relationships with our customers and partners and wants your institution to be successful. It is the philosophy that drives him and the xRM team and is evident across xRM’s portfolio of products and services. Lance has built xRM’s reputation by understanding that customers expect transparency, integrity, fairness, and accountability. His direction and goals remain consistent and clear: making institutions more efficient through the deployment of thoughtfully designed and executed software solutions delivered via the cloud. By embracing new technologies and delivering on customer expectations, he has built a practice that has maintained high customer retention and achieved high levels of partnership recognition from Microsoft. Lance received his Bachelor of Science in Business Administration from the University of Southern California and has had the wonderful opportunity to grow up, live, and travel all the world. He loves people, good food, all sorts of cultures, animals, the ocean, and is a huge sports fan.